TRAINING for WORK
1 Day with Rod Morgan
Usually on a Sunday from 9.30 to 5.30
Welcome tea and coffee from 8.45
Refreshments included throughout the day
Buffet lunch included
Car parking included
Spaces limited to 30 to ensure maximum benefit for all participants
Comprehensive WORKBOOK included for future reference
One of the key elements of enjoying a happier life is fulfillment at work.
That means work which is aligned with your personal values and who you truly are.
I will help you clarify this.
And if you’re retired a real, fulfilling purpose in your life will promote longer life, better health and greater happiness.
RESULTS
in life are built on
RELATIONSHIPS
which are built on
EFFECTIVE COMMUNICATION
To succeed at work therefore, whether you are employed or run your own business, it is VITAL that you develop
EXCELLENT RELATIONSHIPS
and
CRYSTAL CLEAR COMMUNICATION skills
If your work involves selling then these skills are naturally crucial.
In addition, they can be significantly enhanced by developing expertise in another key area to which I give an overview under IGNITING SALES below.
BUILDING EXCELLENT RELATIONSHIPS
“Be excellent to each other”
Bill and Ted’s Excellent Adventure
Chris Matheson and Ed Soloman
Here are some key skills and behaviours to enable you to build excellent relationships.
We will explore them and practise them during training
1) Treat others as you would like to be treated
2) Be honest and always act with integrity
3) Develop a genuine interest in the whole person.
As well as their work their
Family
Interests
Hobbies
Ambitions
Dreams
etc
4) Listen completely
5) Build rapport by –
Speaking their language
Matching their physiology
Matching their breathing
Matching their voice patterns
6) Respect their boundaries
7) Always follow through on your promises
Be a person who keeps their word
8) Deal with disagreements or misunderstandings promptly and sensitively
9) Be flexible
10) Wherever possible speak in person, on a video call or by telephone.
Emails and text messages can easily be misinterpreted and misunderstood.
LIMIT using them
CRYSTAL COMMUNICATION
LISTENING
“people do not listen with the intent to understand;
they listen with the intent to reply”
Stephen Covey
Many people acknowledge the vital importance of deep, complete listening in communication,
relationships and performance but I have found it rare to see
clear explanations of precisely how to accomplish this.
So, here are 5 key points for your consideration that I have found really work –
1) Listen to what is being said AND to what is NOT being said
2) Be silent when others are wrestling with their thoughts
Sometimes people need time to process information and may say
nothing for quite a while.
This can begin to feel quite uncomfortable and we may want to“fill the space”
by saying something.
However, say nothing and do nothing.
Give them the time, and the space, to fully understand what has been said
and to formulate a reply.
Critically, it is often here that the truth really comes out.
3) Take as long as you need to understand what has been said
before replying
This is absolutely fine and others will feel really listened to.
4) Reflect back to clarify
Again, people will know that you really care and will feel listened to,
understood and valued.
5) Trust your intuition / gut feelings
(even when you don’t know or understand why you feel the way you do)
This is absolutely VITAL!
Whilst your conscious mind is processing information your unconscious mind,
which is always striving for your best interests and to protect you,
will be picking up additional critical signals.
Trust them!
SPEAKING
When people are in conversation they process information internally using
their five senses –
Visual (V), Auditory (A), Feelings (Kinaesthetic (K)), Smell (Olfactory (O))
and Taste (Gustatory (G)).
They also repeat things to themselves with Internal Dialogue (Id).
If we ascertain precisely how people are processing information and then
use language to match their internal representations they will understand
us more because we are literally
SPEAKING THEIR LANGUAGE!
I will show you precisely how to do this
IGNITING SALES
“After two months we had a 75% increase in business.
It was incredible.
I cannot recommend Rod Morgan highly enough”
Dirk Bollwerk, Business Owner
Everyone has a personal, and totally unconscious, system or buying pattern
that they go through whenever they buy something.
If we ascertain a client’s personal buying pattern,
and then match it with our sales approach,
it almost guarantees a sale because they unconsciously recognise
a match in thinking which gives them immediate trust and confidence.
People who are not aware of this phenomenon tend to naturally
sell using their own unconscious buying pattern.
This works well if their pattern matches their buyer’s pattern but it is unusual.
A mismatch can seriously inhibit a sale because the buyer is simply
unable to effectively process information given by the seller
because it is not delivered in the way that their brain is wired.
In short, they become confused.
As ever, the key question is “HOW, precisely, to do this?”
I will show you
and we will spend a whole afternoon exploring and practising these skills
so that you will be able to effectively begin using them
For clear proof that my approach and methods REALLY work please see my Testimonialspage and Video Testimonials page.
NEXT TRAINING DAYS for WORK:
1 DAY TRAINING FOR WORK
RELATIONSHIPS, COMMUNICATION and IGNITING SALES
Sunday 27 April 2025
9.30 to 5.30
GATWICK
MORNING: Building Excellent Relationships
Crystal Communication
AFTERNOON: Igniting Sales
Refreshments, lunch and parking included
JUST £149
Our Club members £109
Spaces are limited to 30 so
COMPELLING SPEAKING and PRESENTING
Sunday 27 July 2025
9.30 to 5.30
GATWICK
Refreshments, lunch and parking included
JUST £149
Our Club members £109
Spaces are limited to 30 so